Beyond the Part: Our Commitment to You
We believe that a superior product deserves superior support. From the moment you order to long after installation, we're here to ensure a seamless experience.
Fast & Secure Global Delivery
Our state-of-the-art logistics network ensures your parts are processed and dispatched within 24 hours. Every order is meticulously packaged in reinforced, custom-fit containers to prevent any damage during transit.
We partner with leading global carriers to offer fast and reliable shipping to over 40 countries. All shipments are fully insured and come with real-time tracking, so you're always informed from our door to yours.
Our Meticulous Packaging Process
We understand that performance parts are a significant investment. That's why we've developed a multi-stage packaging protocol to ensure your order arrives in pristine, factory-fresh condition, no matter how far it travels.
Each component is first sealed in an anti-static bag before being encased in high-density, custom-molded foam within a double-walled corrugated box. This process immobilizes the part, protecting it from shock, vibration, and environmental factors during transit.
Our Support Services
Technical & Installation Support
Our team of expert technicians is available to answer your questions and provide guidance to ensure a smooth installation process for you or your mechanic.
Expert Pre-Sale Consultation
Not sure which part is right for your build? Contact us for a free consultation. We'll help you choose the perfect components to match your performance goals.
Hassle-Free Returns & Exchanges
Your satisfaction is our priority. We offer a straightforward 30-day return and exchange policy on all unused and unopened products. No questions asked.
Additional Specialist Services
Warranty Claims Processing
Our commitment doesn't end after the sale. We manage all warranty claims in-house with a dedicated team to ensure a swift and fair resolution.
Simply provide your order number and a description of the issue, and our specialists will guide you through the process, liaising directly with our engineering team to expedite your claim.
Rare Part Sourcing
Looking for a rare or discontinued component? Our global network of suppliers gives us access to a vast inventory beyond our standard catalog.
Our sourcing specialists will leverage our industry connections to locate, verify, and procure the specific part you need for your classic or highly specialized build.
Project Build Planning
Planning a complex build? Our senior technicians can provide comprehensive consultation to help you map out your project from start to finish.
We'll assist with component compatibility, create a phased upgrade path, and help you set realistic performance goals, ensuring your project is a success from day one.
What Our Customers Say
"The level of support was incredible. I had a technical question during my install, and their team walked me through it on a video call. Unheard of! The part itself is flawless."
John D.
Subaru WRX STI
"Ordered a full suspension kit to Germany. It arrived faster than expected, perfectly packaged. The quality is leagues ahead of the competition. My car has never handled better."
Markus K.
BMW M3 (E92)
"The pre-sale consultation was amazing. They didn't try to upsell me, just helped me find the exact right brake pads for my track day needs. True professionals."
Sarah R.
Honda Civic Type R
"Hassle-free is an understatement. I ordered the wrong part by mistake, and the exchange process was incredibly simple and fast. This is how you build customer loyalty."
Liam W.
Ford Mustang GT
"The tracking and delivery updates were spot on. I knew where my package was every step of the way. The part arrived in perfect condition. A truly professional service from start to finish."
Aisha C.
Nissan 370Z
Common Questions
Shipping costs are calculated at checkout based on the weight of your order and your location. We offer several options, from standard to expedited, to fit your budget and timeline.
Once your order is dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website, allowing you to monitor your shipment's progress in real-time.
Yes, we ship to over 40 countries worldwide. International shipping options and costs will be calculated at checkout. Please be aware that customers are responsible for any applicable customs duties or import taxes in their country.
We offer a 30-day return policy for any new, uninstalled, and unused items in their original packaging. If you wish to make a return or exchange, please contact our support team with your order number to begin the process.
In the rare event that an item arrives damaged, please contact us within 48 hours of delivery. We will arrange for a replacement to be sent out to you immediately and handle the insurance claim with the shipping carrier on your behalf.
While we do not have our own installation centers, we provide comprehensive technical support and detailed guides. We can also often recommend trusted and certified installation partners in your local area.
Our expert support team is available via the contact form on our website or by phone during business hours. We are committed to providing timely and helpful assistance for any pre-sale or post-installation questions you may have.
Yes. Every single AutoForge product is covered by our 24-month, unlimited mileage warranty against any defects in manufacturing. We build our parts to last, and our warranty reflects that confidence.
Ready to Experience the AutoForge Difference?
Our team is standing by to assist with your orders, provide expert advice, and answer any questions you may have. Let us show you what premium service feels like.
Contact Our Team